Refund and Returns Policy
Your satisfaction is our priority. Please review our policy below.
Overview
At Vaayal, we strive to provide high-quality products. However, if you’re not satisfied with your purchase, please refer to our Refund and Returns Policy.
Eligibility for Returns
To be eligible for a return:
- The item must be unused and in the same condition as you received it.
- The item must be in the original packaging.
- You must provide proof of purchase.
Non-Returnable Items
Certain types of items cannot be returned, such as:
- Opened or used perfumes and fresheners.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be credited, and a credit will automatically be applied to your original payment method within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged within 15 days. Returns will be accepted within a timeperiod of 7 days. If you need an exchange, please contact us at info@vaayal.com.
Shipping for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at info@vaayal.com.