Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We use Shiprocket services to ensure reliable and timely delivery of your orders. Our products are delivered within 2 to 7 business days depending on your location. You will receive tracking details once your order is dispatched for easy monitoring.
How Long Will It Take To Get My Package?
We utilize Shiprocket services to ensure reliable and timely delivery of your orders. Typically, you can expect your package to arrive within 2 to 7 business days, depending on your location. Once your order is dispatched, you'll receive tracking details to monitor its progress.
PAYMENT
What Payment Methods Are Accepted?
We accept payments through Razorpay and PhonePe, offering you a seamless and secure checkout experience. You can use various options such as credit/debit cards, UPI, net banking, and digital wallets to complete your purchase.
Is Buying On-Line Safe?
Yes, buying online with Vaayal is completely safe. We use secure payment gateways like Razorpay and PhonePe, which follow advanced encryption protocols to protect your personal and payment information. Your privacy and security are our top priorities, ensuring a worry-free shopping experience.
Order & Retunrs
How do I place an Order?
Placing an order with Vaayal is simple and quick:
- Browse Products: Visit our website and explore our range of premium car fresheners.
- Add to Cart: Select your preferred product(s) and click "Add to Cart."
- Checkout: Go to your cart, review your items, and click "Proceed to Checkout."
- Enter Details: Fill in your shipping and contact information.
- Payment: Choose your preferred payment method (Razorpay or PhonePe) and complete the transaction.
- Confirmation: After successful payment, you'll receive an order confirmation email or message with details and tracking information once dispatched.
Enjoy a hassle-free shopping experience with Vaayal! 🚗✨
How Can I Cancel Or Change My Order?
You can cancel or modify your order within 24 hours of placing it by contacting us at info@vaayal.com. For returns or replacements, please refer to our Refund and Returns Policy.
Do I need an account to place an order?
No
How Do I Track My Order?
we have a tracking page . check in footer
How Can I Return a Product?
visit our return and replacement page
About Product
1. What makes Vaayal car fresheners premium?
Vaayal car fresheners are crafted using high-quality natural ingredients and premium fragrances that provide a long-lasting, luxurious scent. They are designed to elevate your driving experience with elegance and sophistication.
2. How long does the fragrance last?
The duration of the fragrance depends on usage and environmental conditions. On average, Vaayal car fresheners can last up to 4–6 weeks, providing a consistent and refreshing aroma.
3. Are Vaayal car fresheners safe to use in my car?
Yes, our fresheners are completely safe. We use eco-friendly, non-toxic materials that do not harm your car interiors or passengers.
4. How do I use Vaayal car fresheners?
Using Vaayal fresheners is simple:
Hanging Fresheners: Unwrap the product and hang it on the rearview mirror or desired location.
Vent Clips: Attach the clip securely to the car's AC vent.
Gel Fresheners: Place the container in a cup holder or flat surface inside your car.
5. Do Vaayal car fresheners contain any harmful chemicals?
No, Vaayal fresheners are made with non-toxic ingredients and do not include any harmful chemicals like phthalates or parabens, ensuring a safe and clean environment.